Terms & Conditions

SAMPLES

We are happy to provide you with samples of fabric and/or wood finishes.  Please fax us or contact customer service to request samples.  There will be a $15.00 deposit for each sample, which is 100% refundable upon return of the sample.

WARRANTY

Rooms by ZoyaB. Inc honors the warranties provided by the craftsmen and manufacturers of the products offered on RoomsbyZoyaB.com.  Those warrantees constitute the only warranty offered including those of merchantability and fitness for a particular purpose.

While Rooms by ZoyaB. Inc reviews the safety information provided with all products, we can not be held liable for accidents resulting in personal injury or the like that involve products purchased through RoomsbyZoyaB.com.

CUSTOM ORDERS and SPECIAL ORDERS

All orders placed online constitute a Special Order.

Custom Orders may not be completed online.  To ensure accuracy of your order you must speak with a sales representative directly.  Custom Orders will only be processed upon receipt of a 50% deposit and can not be cancelled or returned.

Our trained staff puts much time and effort into ensuring the accuracy of your order prior to manufacturing.  However, it is your responsibility to check and approve in writing any Custom Order you place.  We will not begin manufacturing your Custom Order until you have provided this approval.

Exchanges of Custom Orders and Special Orders are limited to transit damage or manufacturing defects and must be pre-approved by our Customer Service Department.  Should the need arise, you must contact our Customer Service Department within 7 days of receipt of merchandise.  All merchandise must be returned in its original packaging and at the cost of the shipper.  Upon return your merchandise will be inspected and repaired or replaced.

TAX ON ORDERS PLACED ONLINE

Rooms by ZoyaB. Inc collects and remits sales tax for orders shipped to New York State addresses only.

LAWS

These terms and conditions of sale shall be governed and construed in all respects in accordance with the laws of the State of New York.

CONTACT INFORMATION

Please feel free to contact or visit us in person (by appointment only) at:

 
Rooms by ZoyaB., Inc.
New York Design Center, 200 Lexington Avenue, New York, NY  10016
Telephone#: 212-726-0006         Fax#: 212-726-0061